We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
It was three months, but it came out intact
Fast delivery. Correspont do the picture. Still need to try.
The goods are received. We haven't tried the case yet. Looks like a normal tool. But the goods went well really long!!! 2,5 months!
Exact description and photo from the store. It came without damage. The knife works. I don't know how to clean. It was 2 months.
The product is not prishol
The parcel did not come, the store returned the money, thank you.
The order was received in 2 months in mos. obl. All as in the picture, i have not tried it yet. In general, everyone is happy. The store warned that the time of receipt will be long and always wrote and apologized for it. I was not in a hurry, i did not make any claims, he always wrote the first, thank you for such attention-a trifle, but nice!
It was almost two months. Packed very well, the store five for this. The goods are flimsy of course, i hope not fall apart quickly
The goods did not come, money returned, for honesty 5 stars
My заслуженные ✪✪✪✪✪ Excellent kitchen devices! Shipping 4 weeks, track number is tracked. This is not the first purchase in this store, everything is honest. The goods are quality. Very necessary thing in the kitchen. Rubber is soft, does not tear. Does not smell. Potatoes clean from dirt chic! So i recommend buying, quality goods. I advise! 100% ✪✪✪✪✪ If you were useful my feedback, put the likes, put your finger up! Good luck to everyone in shopping! . If you do not already use the cache, it's time to start saving the price on returns from purchases, follow the link and register → http://ali . Onl/1fnb ↓ (To go to short links, copy and paste in the address bar of the browser, as well as remove the extra space)
Golym plastic, but in general for such a price will go
Fits the description and photo, not in use
Product Description. about the quality of the announced later. There were some problems sending goods, but the store is very good and all the problems we resolved.
Items like. But very long to me.
Perfect thank you very much
FINE THANK YOU!!!
shipping was long but product is nice value for money
I have not used But these guys very fast delivery made thanks very much they rock
Thank you very much! Delivery within a month! Is tried!
all is ok
Small but good
Very cool stuff but we have not used
Brzo reaching. Izglezhda quality. Not e тесвана osche
Goods arrived. Waiting for 2 months. Money back
Long Service. Otherwise all good, everyone is happy.
Parcel received earlier than expected… all super, is tried, as's try complementing the feedback, thank you, recommend
Beautiful as description.
It is convenient, more fish-scale everywhere on the worktop
same as the photo and very good trusted store very quick communicator. thanks
Thank you for the goods.
I'm very satisfied
The product was as described.
Not yet used, it came on time