We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Well packed, product quality! Arrived in a month here in Brazil.
The product was lost and never arrived. But the store was very kind and offered me the chance to resubmit another one or the return of the amount. Good for them, they seem serious and professional
Excellent quality super, play norms loud and bass is. for this price is excellent!!!
Very good sound, better than expected
I order a second time. All wery good.
quality not bad. Good store
Everything works. delivery to israel is fast. i recommend.
Great sound, they're very big, they didn't end up convincing me
The sound is excellent, made qualitatively
Nice product and good quality it's working fine,working time about 4 hours and full charging time about 45 minutes,the sound and mic quality good clearly and stable, I'm really satisfied with this product
Ears came quickly super quality all advice
Excellent sound - very fast shipping and delivery, thank you :)
Goods come ahead of schedule, sound good (volume enough), Bass small sit quite quickly 2-3 hours and all, charging fast. Cons of: me they do not fit the компановке, too much more, but go with great амбушурами, they do not fall headphones. I have personally Control Board which is is on the right side, down does not pull earphone. No contact with.
This was a reorder - I loved my first one so much I bought one to give a friend. Excellent sound, perfect connectivity, great autonomy : it's a real pleasure :) Delivery was fast and safely packed in the original box. Very good store :)
all as described!!!
Works great. Easy setup. I ordered two different ones from two different stores at the same time and these arrived first. (still waiting for the other set)
Quality price nicely,, very happy,, thanks
Fast shipping, sound is great.
Good sound. Only for a long time
The product is exactly as in the online descrition and easy to use. I`m totaly satisfied! 5 Stars
Awei has always been excellent company with quality products. Keep up the good work. Thank you.
Earphones are very good , bass , heights etc... for this price why not , qulity material. Delivery in 20 days
To wear should be used, those Kharkteristika good on АМР players with equalizer settings is not even bad. Sound loud enough. Good product for appropriate money.
the headset is upto mark, bass is pretty impressive nd looks stylish though. 5 star for the product.