We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Great leather purse, all leather with nice divider inside. Looks like an expensive handbags. Thanks
This item arrived very quickly and matched the description but the wrong color. I received a refund and was not required to return the item back as it would have cost me too much to ship it.
The purse is nice and the leather appears to be good quality!
Great item, love it
Bag very like, color is like, buy three times in the first buy green in the other store. recommend to buy. thank you, flourishing business and Happy New Year!!!
I love my bag, the material is soft on the inside and there's a liner with pockets, zippers and divider in the center. Worth the money. The material is a little thin, but it's holding up well so far.
Pretty. I would have liked it to look a little less smooth. Great size.
Very pretty bag! color is very accurate to store's photo.
I have received my bag yesterday. Today I carefully looked at it. The color is a little more orangey-brown then what shown on the picture. And it looks a little taller on the picture too. What I got is a little shorter but longer. Straps are not very thick. It has few compartments inside as shown on the picture. All zippers are in working condition. No chemical smell. For the price it is a good purse. Hopefully it will be durable for my use. In general I would recommend it.
Fast shipping. Bag good. Leather полумягкая. I like. Thank You store.
very nice one and good looking
This item is beyond my expectations this is my first ali Express purchase and I am very pleased. thank you.
Item as described. I really love this purse except the lining is a material that makes crinkly sound. The lining is the only drawback.
Nice Tote, Thank You. Linda C. Ziegenbein commanding Officer at O.N.U.
A whole small deception in the color I voyais plus light. In contrast good surprise, there's a small pocket on the front.
The only thing I did not notice when I ordered this was that the cross-body strap that you can attach to the bag, is actually two separate straps that meet at the middle (where you can set the length of it). Sort of weird but it works.