We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Shipped fast and size fit good, will order other one.
Great pants and fast service!
Jeans came very quickly, fabric soft, nice body. Let 'S See how many will last) Review will add. Seller recommend, even made a gift))
Luv luv it
Jeans are very good, my husband went perfectly, not need to sew, come in a month, the post office.
As an example-understand how adequate
Excellent
TOP *****
Great Product look and feel great
Parcel arrived for 3 weeks, the quality is good: Easy ипрятный touch The only промежные short,
Amazing shipping and amazing product size fits perfectly !!!! Jeans are very flexible and warm <3
Good warmed jeans. Excellent store! Very fast shipping!
The picture as the same so I am satisfied and wonderful my husband is very happy
I love it! Quality in not perfect but for the price you feel like you are at home in the winter
Jeans shipped the next day after the order and payment. It was nearly a month with messages that the goods are delivered on customs in Canada. Notification was no more. Went to the post office, and jeans appeared in the local office. There Are questions to the local post office. Jeans size 32 great came under my weight 70 kg. My height is 173 cm, took it to the studio to shorten the length of the legs on 4 cm. Thank you for quality, nice body jeans))
jeans look nice. good fit on waist and hips but slightly loose on thighs and legs.
fast delivery and so nice, thanks